COPING WITH AN ANGRY BOSS
Every business organization or work team regardless how small, in Ibadan or any other city usually have times that emotions run high and tempers flare between colleagues or even between bosses and employees. Research done all over the world in this respect has shown that the emotion that is most likely to make a business lose its focus and to quickly lead it to ruin is anger. A habitually moody boss can set all the other members of the team on edge, especially as everybody soon becomes apprehensive about the frame of mind the boss is going to bring to work on any given day and the poisonous mood soon spreads through the entire office. While you can’t always decipher the reason(s) for your boss’ anger and why he/she chooses to take out this moodiness on members of staff, you can do things to make your own situation more comfortable.
You may feel that navigating the minefield of your boss’s bad moods is too hard, however, it is worth the effort of asserting yourself and protecting yourself against your boss’ unpredictability so that you can get on with your work and not end up taking any fall for your boss’s bad moves/mistakes. Dealing with your angry boss is a lot about changing how you react to him/her. It is also about setting boundaries with your boss in an assertive yet unconfrontational way so that he/she is forced to acknowledge your own positions and feelings on the cause of the friction. You should try to maintain your stance if you think your decision(s) was the correct one. (politely, of course).
Here are few useful tips on how to deal with your boss anger:
- Try to objectively pinpoint the cause of (your boss’) anger
- Understand things you cannot change in your own workflow and in the context of your workplace.
- Try not to complain or talk back to your angry boss in the same tone which he/she uses to address you .
- Turn on your happy mood – two wrongs cant make a right. “if two angry rams try to drink from the same pot, they will injure themselves and likely break the pot”- Yoruba anecdote
- Listen to instructions, do the given task to your best to avoid further anger.
- Express your boundaries in a polite but forthright manner when things are not appropriate in your interactions together.
- Own up to your faults and be willing to apologize.